Data Deletion & Your Rights
Last updated: November 21, 2025
Introduction
At Beneficial Technology, we are committed to transparency and giving you control over your personal data. This page explains your data rights and how to request deletion of your personal information.
Depending on your location and applicable data protection laws (such as GDPR, CCPA, CPRA), you have several rights regarding your personal information. This document outlines these rights and the process for exercising them, particularly the right to request deletion of your data.
Your Data Rights
You have the following rights regarding your personal data, subject to applicable law:
Right to Access
You have the right to request access to and receive a copy of your personal data that we hold. This includes information about what data we have, how we use it, and with whom we share it.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data. We will update your information promptly upon verification of your identity and the accuracy of the correction request.
Right to Erasure
You have the right to request deletion of your personal data, subject to certain exceptions where we may be required to retain data for legal, regulatory, or legitimate business purposes.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider, where technically feasible.
Right to Object
You have the right to object to certain types of processing of your personal data, including processing for direct marketing purposes or processing based on legitimate interests.
Requesting Data Deletion
You can request the deletion of your personal data at any time using any of the following methods:
Method 1: Email Request
Send an email to privacy@beneficial.technology with the subject line "Data Deletion Request".
Include your full name, email address, and any other identifying information to help us locate your data. Please provide sufficient information to verify your identity.
Method 2: Contact Form
Use our contact form and select "Data Deletion Request" as the subject or include it in your message.
Provide the same identifying information to ensure we can process your request accurately and verify your identity.
Method 3: Phone Request
Call us at (760) 652-9968 and ask to speak with our privacy team.
We will guide you through the verification process and document your request. You may be asked to follow up with a written request to confirm your identity.
What Happens After Your Request
Once we receive your data deletion request, we follow a structured process to ensure your request is handled securely and in accordance with applicable law:
Step 1: Verification (1-2 business days)
We will verify your identity to ensure the request is legitimate and protect your data from unauthorized deletion. This may require you to provide additional identifying information.
Step 2: Data Review (3-5 business days)
Our team will locate all instances of your personal data across our systems, databases, and third-party service providers. We will identify what data can be deleted and what data must be retained for legal or regulatory purposes.
Step 3: Deletion Process (5-10 business days)
We will securely delete your data from all our systems and databases. This includes removing data from active systems, backup systems, and archived records where technically feasible and legally permissible.
Step 4: Confirmation (within 30 days)
You will receive a detailed report of what was deleted and confirmation of completion. If any data must be retained for legal or regulatory reasons, we will inform you of what is being kept and why.
What We Delete
When you request data deletion, we will remove the following types of personal information, subject to legal retention requirements:
Contact Information
- Name and email address
- Phone numbers
- Physical addresses
- Company information
Account Data
- User accounts and profiles
- Login credentials
- Preferences and settings
- Communication history
Website Activity
- Browsing history
- Form submissions
- Cookie data
- Analytics information
Service Data
- Consultation records
- Service requests
- Payment information (where not required for tax/legal purposes)
- Legal documents (where not required for retention)
Data We May Retain
In certain circumstances, we may be legally required or permitted to retain some information, even after a deletion request:
Legal Obligations
- Financial records for tax purposes (typically 7 years as required by law)
- Legal contracts and agreements that are still in effect
- Regulatory compliance records required by applicable laws
- Information required for ongoing legal proceedings or investigations
- Data necessary to establish, exercise, or defend legal claims
- Information required to comply with court orders or governmental requests
If we must retain any data due to legal requirements, we will inform you of what is being kept and why, and ensure it is stored securely with minimal access. We will only retain data for as long as legally required or necessary for the stated purpose.
Verification Requirements
To protect your privacy and prevent unauthorized deletion requests, we require verification of your identity. The following information is typically required:
Required Identifying Information:
- Full legal name as it appears in our records
- Email address associated with your account
- Phone number (if provided during registration or service engagement)
- Company name (if applicable)
- Description of your relationship with us
- Any account numbers or reference numbers associated with your account
For additional security, we may request additional verification such as a government-issued ID or proof of address for high-risk deletion requests or when we cannot verify your identity through standard means. This helps ensure that only authorized individuals can request deletion of personal data.
Timeline and Expectations
We are committed to processing your data deletion request promptly and in accordance with applicable law. The following timelines apply:
These timelines may be extended in complex cases or when verification requires additional time. We will keep you informed of any delays and the reasons for such delays.
Frequently Asked Questions
Can I request partial deletion of my data?
Yes, you can request deletion of specific types of data while keeping others. Just specify what you would like deleted in your request. We will process partial deletion requests in the same manner as full deletion requests.
What if I change my mind after requesting deletion?
You can cancel your deletion request within 24 hours of submission by contacting us at privacy@beneficial.technology. After that time, the deletion process may have begun and cannot be reversed. Once data is deleted, it cannot be recovered.
Will deletion affect my ability to use your services?
Yes, deleting your account data will prevent you from accessing our services that require an account. You would need to create a new account if you wish to use our services again. If you have active service agreements, please contact us before requesting deletion to understand the implications.
How do I know my data was actually deleted?
We provide a detailed deletion report showing exactly what was removed from each system. You can also request a verification audit. However, please note that some data may remain in backup systems for a limited period before being permanently deleted, and some data may be retained for legal or regulatory reasons as described above.
Contact Us
If you have any questions about data deletion or your privacy rights, please contact us:
Privacy Team
Email: privacy@beneficial.technology
Subject: Data Deletion Request
Response Time: Within 24 hours
General Inquiries
Email: hello@beneficial.technology
Phone: (760) 652-9968
Address: 8 The Green, Ste A, Dover, DE 19901
Closing Statement
Beneficial Technology is committed to protecting your privacy and respecting your data rights. We take our obligations under applicable data protection laws seriously and are dedicated to providing transparent, secure, and compliant data handling practices. If you have any concerns about how we handle your personal data or if you believe we have not adequately addressed your request, please contact us using the information provided above.